Should you find yourself in a situation where your fellow room mate is causing you distress or cannot connect with you, and you have taken all steps to address the occasional relationship hiccups, we will place you in the next available room that matches your profile.

Don’t worry. In case you are getting late or delayed, you may call up your HooLiv Buddy and inform him?

Alternatively, call our Customer Assistance team @ +91-8826522121, or send us an email at wecare@hooliv.com

HooLiv is just a phone call away. You may refer to the emergency contact list behind the main door of your room. You can also contact your HooLiv buddy. Alternatively, you may contact the HooLiv helpline +91 8826522121. This hotline is only for members to use and is available 24/7.

The HooLiv app is on its way! We’re working on an app that’s going to bring the HooLiv team and members closer, while You’ll be able to book services, report home related issues and make purchases / payments directly on the app. You can also keep track of events, enroll your participation and have a quick preview of who’s in the HooLiv community and close to you.

You can try connecting to your HooLiv Buddy. Alternatively, feel free to reach out to wecare@hooliv.com and our team will be there for you.

Once you become a member of HooLiv community, you will be provided with the details contact details of your HooLiv Buddy in the Welcome Kit.

Absolutely. As long as you respect the space and value the time of your fellow HooLiv colleagues. Overnight stays in the same accommodation is not allowed at HooLiv. If you want to have your friends or family members staying for more than a day, you can opt for an accommodation by paying additional charges. With this, you can have your visitors staying with you beyond a day but not more than 3 days.

Conditions apply, Connect with your HooLiv buddy to know more.