In the high-stakes world of co-living and student housing, physical infrastructure is the largest capital expenditure. Yet, many operators continue to manage these assets through fragmented records or manual logs. HooLiv is disrupting this status quo by turning physical assets into actionable intelligence through our unified digital asset management layer.
The Asset Intelligence Layer
Every single asset within the HooLiv ecosystem—from high-value AC units and water purifiers to individual sets of furniture—is digitally registered. By tagging assets to their exact location (Hostel > Floor > Room), we create a transparent life-cycle record.
- Real-time Status Tracking: Our dashboard shows whether an asset is working, issued to a student, under maintenance, or decommissioned.
- Accountability: Historical logs track who recorded an asset and when it was last serviced, creating a complete audit trail that reduces internal shrinkage and loss.
Integrated Maintenance and SLA Management
Maintenance is the “make or break” factor in resident satisfaction. The COLT platform integrates maintenance workflows directly with asset records. When a student raises a ticket via the Community App, the system:
- Auto-Assigns the ticket to the relevant facility manager.
- Tracks Turnaround Time (TAT): Managers can monitor how long it takes to close a ticket against predefined SLAs.
- Escalation Matrices: If a critical issue (like a water heater failure) isn’t resolved, it automatically escalates to senior leadership.
Predictive CAPEX and Preventive Maintenance
By converting physical assets into data points, HooLiv moves away from “reactive” repairs to “preventive” maintenance. Our analytics allow us to identify:
- High-Failure Assets: Identifying brands or models that require frequent repairs to inform future CAPEX planning.
- Scheduled Servicing: Automatically triggering maintenance alerts for assets like lift systems or RO plants before they fail. This proactive stance extends asset life, reduces emergency repair costs, and, most importantly, ensures that the student’s living experience is never interrupted by avoidable infrastructure failures.
Centralized Oversight for Distributed Portfolios
For institutions with properties spread across a city or state, the COLT ERP Web Portal provides a centralized command center. Leadership can monitor housekeeping performance, open support tickets, and escalation metrics across the entire network in real-time. This level of oversight ensures that quality standards remain consistent, regardless of the property’s location.
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